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BrightDrop - Senior Mechanical Sustaining Engineer

  • Palo Alto
  • Engineering
  • Full time
  • Added
  • JR-000082966


At BrightDrop, we are reshaping e-commerce by developing smarter, greener, and more efficient ways to deliver goods and services to your door, while delivering a brighter future for the cities where we live. We are building an ecosystem of all-electric, zero-emissions delivery solutions – from electric vehicles, to ePallets and software that leverages real-time data to drive intelligent optimizations for e-commerce. To deliver on our mission we are growing fast and building a team, based in Palo Alto, with offices in Atlanta and Detroit, that is customer-focused, agile and passionate about innovating for a more sustainable future.  

From engineering to product management and operations, BrightDrop is looking for people who can combine a passion for technology and sustainability with high doses of curiosity and rigorous thinking to deliver a better future. 

Backed by General Motors, BrightDrop is striving to improve the communities where we live and deliver a better future for generations to come. We hope you’ll join us. 

The Role

You will develop amazing connectivity software and solutions for BrightDrop’s Trace product while cross functionally working with the electrical module team, mobile app, and our cloud development teams.

Senior Mechanical Sustaining Engineer – Mechanical Hardware Team

This position on our new Mechanical Sustaining Engineering team will be a key individual contributor to support the NPI (new product introduction) process and maintain products as they continue throughout their lifecycle. The Senior Mechanical Sustaining Engineer will resolve future technical issues discovered in manufacturing and by our customers for the family of electric cart products currently in development. This position will work independently and sometimes in a lead role on the investigation and improvement of products with key cross functional teams to perform failure analysis, identify design improvements, implement Engineering Change Management, test to validation and document for release to manufacturing.

Responsibilities include

  • Drive mechanical design changes and ECOs for released products & late-stage NPI programs.

  • Identify, analyze and solve problems pertaining to design and manufacturing processes

  • Support case creation to customer service for identifying and addressing critical customer issues

  • Lead root cause analysis and solution implementation for manufacturing, quality, and field reliability issues.

  • Handle customer issues, conduct remote sessions, solve production issues, and reproduce customer issues in our facilities.

  • Help the engineering team implement a wide variety of validation and verification test plans, reliability tests, and DoEs as needed.

  • Work with mechanical, electrical, ID and supply chain team members to improve DFM/DFA & drive production improvements. Recommend alterations to development and design to improve quality of products and/or procedures.

  • Work with our CM factory teams to optimize fixtures, factory tests, cycle times, and reporting.

  • Work with an international network of vendors to bring-up new tooling & achieve stable production of mass produced parts. Establish quality goals & monitor ongoing performance for criteria important to form, fit and function.

  • Work with operations and manufacturing to identify and implement design cost reduction and the identification and qualification of new suppliers

  • Achieve success goals including safety, quality, delivery/lead-time, cost/inventory management

  • Update CAD database/drawings as needed

  • Drive an increase in manufacturing efficiency through analysis of workflow, processes, tooling and equipment

  • Liaison between manufacturing, R&D, marketing, and other cross functional teams

  • Encourage the adoption of best practices throughout Engineering and Operations in areas such as six sigma and lean

  • Additional Job Description

  • Qualifications

  • Bachelor’s degree in Mechanical Engineering or related field with 8 years experience, or a Master’s degree in a related field with 6yrs experience.

  • 3+ years experience in a hardware manufacturing environment

  • Ability to travel up to 20%

  • Experience creating and reviewing 2D & 3D CAD drawings

  • Advanced Competence in NX and/or Solidworks

  • Passion for creative problem solving & a scientific approach to picking apart hard problems

  • Superior communication skills including written, oral, and graphic presentation.

  • Incredible analytical and organizational skills; ability and commitment to produce timely and highly accurate work.

  • Fluency with Outlook, Excel, Word, and PowerPoint.

  • Knowledge of DFM practices and experience with a variety of manufacturing processes including injection-molded plastics, formed and stamped sheet metal, castings, extrusions, welding, adhesives, finishes, etc.

  • Positive demeanor and ability to do creative thinking.

  • High level of independent judgment and decision making.

  • Ability to work comfortably and effectively with cross functional team

  • Action-oriented and driven for results.

Additional Description

Preferred Qualifications:

  • Experience with Siemens NX and Teamcenter

  • Experience with consumer electronics, consumer packaged goods, and/or human machine interfaces. Human factors, ergonomics and experience with Industrial Design studio also desirable.

  • Experience with structural and thermal analysis techniques for small to large electronics packaging systems.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; 
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.