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BrightDrop – Engineering Software Scrum Master / Technical Project Manager

  • Palo Alto / Remote
  • Engineering
  • Full time
  • Added
  • JR-000067004


At BrightDrop, we are reshaping e-commerce by developing smarter, greener, and more efficient ways to deliver goods and services to your door, while delivering a brighter future for the cities where we live. We are building an ecosystem of all-electric, zero-emissions delivery solutions – from electric vehicles, to ePallets and software that leverages real-time data to drive intelligent optimizations for e-commerce. To deliver on our mission we are growing fast and building a team, based in Palo Alto, with offices in Atlanta and Detroit, that is customer-focused, agile and passionate about innovating for a more sustainable future. 

From engineering to product management and operations, BrightDrop is looking for people who can combine a passion for technology and sustainability with high doses of curiosity and rigorous thinking to deliver a better future. 

Backed by General Motors, BrightDrop is striving to improve the communities where we live and deliver a better future for generations to come. We hope you’ll join us. 

About the Team and Role

The Engineering Operations team is responsible for the alignment and execution of engineering programs, initiatives, and deliverables across our multiple teams, projects, and partners.   This team will play a critical role in driving the engineering organization to achieve a high level of operational efficiency, agility, and adaptability. 

As an Engineering Software Scrum Master/ Technical Project Manager, you will work with software team members to build tools, products and solutions that meet the needs of our customers and our company. You will also work with our internal, cross-functional teams from product management, and procurement in a fast-paced, business, technology, and operations environment.


  • Lead Agile activities, including sprint planning sessions, sprint goal reviews, daily stand-ups, and sprint demo and closeout sessions
  • Work closely with Product Managers, Product Owners, Development Leads and Managers to ensure the release and sprint backlogs are groomed and ready for development
  • Include cross-functional team members in sprints to ensure deliverables and receivables have visibility and a holistic sense of team timely accountability
  • Drive resolution of all roadblocks in a timely manner
  • Track and report metrics across sprints and release cycles
  • Collaborate with team members to improve sizing estimates and improve overall performance and productivity
  • Help build a culture of continuous improvement and simplification, constant communication and collaboration, and personal accountability
  • Proactively coach other Scrum Masters to improve their skills

Additional Description


  • 3 - 5 years of experience as a software Scrum Master for engineering software teams within a technology company
  • Demonstrated competency in resolving program conflicts, mitigating risks, and driving to resolutions using
  • Experience handling bug triaging and sustaining in an Agile development environment
  • Data-driven analysis skills for measuring and managing delivery
  • Experience adapting to Agile various tools
  • Well-organized with respect to taking/posting meeting notes, assigning and driving closure of action items, tracking and driving risk mitigation and deliverables from engineering and cross-functional teams
  • Able to confidently handle fast-paced environments while remaining detail-oriented
  • Excellent verbal, written, and presentation skills
  • Proven organizational, time management, planning and prioritization skills
  • Tech-savvy and open to learning new things
  • Comfortable working with teams in rapidly changing environments
  • BS degree in Computer Science, Information Systems or equivalent degree or experience
  • Scrum Master certification is a plus
  • Direct experience managing projects that interface or require co-development with external 3rd party stakeholders is a plus
  • Experience working with software teams to improve adaptations of the Agile methodology is a plus
  • Experience with DevOps cloud environments and tools is a plus

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; 
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.   We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.